Collaborating Across the Excess Tower: Strategies for Managing Complex Claims

Overpayment of large claims is increasing, and coordinated collaboration across the insurance tower – along with engaged insureds – is essential to addressing this trend. This main stage keynote panel explores practical strategies for managing complex claims involving multiple carriers, navigating the differing interests of stakeholders, and responding to challenges that arise when excess carriers step into defense. Participants will hear how insureds, primary insurers, and excess insurers are building coalitions to protect outcomes and control exposures. The discussion also highlights how CLM is supporting this effort through the launch of the CLM Claims College School of Excess, creating a shared platform for education and meaningful collaboration.